The money was taken from my client’s card. My client made a payment on October 20, 2022. I am getting started with the free version and so far for me it works BUT I have customers who haven’t paid as the email addy was incorrect. I have a feeling it is a front to get a persons bank information, then lock you out. Everywhere I looked online, it said it was a highly rated accounting software.
- We provide different levels of support, depending on the plan and/or the add-on features you choose.
- You must provide verifiable bank account information and there must be sufficient available funds to cover the amount of the Bank Payment.
- If the Payment Date falls on a weekend or U.S. federal holiday, it will be processed the next business day.
- We may delay, cancel or reverse a payment if we believe or suspect that a transaction is invalid, fraudulent or violates applicable law, the terms of this Agreement, your authorization to initiate a Payment, or our policies.
- Stripe If your processing of credit card payments is powered by Stripe, you’re bound by their Terms of Service.
- Congratulations on being the sort of person who reads legal terms of service.
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We may request that you provide additional information to verify your identity or a Payment. A business day is defined as Monday through Friday, except for legal holidays. If the Payment Date falls on a weekend or U.S. federal holiday, it will be processed the next business day. You are solely responsible for any fees charged by your bank or any other third party in connection with your receipt of the returned Payment. You must have sufficient funds available through the use of the card to cover the amount of the Card Payment.
You may not modify or amend this Agreement unless we agree to such modification or amendment in a written instrument signed by a duly authorized representative of Wave. Except as otherwise provided in the Arbitration Provision set out herein, this Agreement shall in all respects be governed by and interpreted, construed, and enforced in accordance with the Laws of the state in which you accepted this Agreement. Wave does not have control of, or liability for, goods or services that are paid for with the Payment Service.
- They both posted to my business bank account only one of them posted to my Wave account.
- You give Wave the right to resubmit any returned or invalid payments you have authorized and to re-originate the Payment.
- We starting using the invoicing part of this app, and loved it!
- We are experts in Dynamics 365 and Power Platform services, whether you need Dynamics 365 implementation, customization, integration, data migration, training, or ongoing support.
Over 350,000 small businessestrust Wave to easily button-uptheir books
When things work the app is fine, however if you have any problem don’t expect resolution – expect to be disregarded. How do I get my payment from my client from Wave? No deposit has been made to my account.
No sweat accounting
The average process time after the Payee accepts a Payment is usually two (2) to three (3) business days, but may take longer due to card or banking system delays or other matters outside of our control. When you schedule a payment, you should allow sufficient time for the Payee to receive the Payment by its due date, which will be two (2) to three (3) business days after the Payee has accepted the Payment. You are responsible for ensuring that you have adequate available credit for Card Payments or that the funds are available in your bank account for Bank Payments. You authorize us to credit your account with any payments that are returned. By authorizing a Bank Payment, Payer authorizes Wave to electronically debit your bank account for the amount of the Bank Payment.
Wave Advisors If you use our Wave Advisors professional services, these terms apply. Communications are considered received by you within twenty-four (24) hours of the time they are emailed to you or posted to our website. You agree that any such electronic Communications have the same meaning and effect as if we had provided you with paper Communications.
Overview of this Agreement
As applicable, by authorizing a Payment electronically and agreeing to this Agreement, you are confirming that you are able to receive, open, and print or download a copy of any Communications for your records. Your consent to do business electronically and our agreement to do so covers all transactions you conduct through the Payment Service. You agree to cooperate with us and provide any information that may be reasonably requested by us in our investigation of any cancelled, invalidated or refused payment transactions.
TheWave mobile app automatically manages your bookkeeping while giving you fasteraccess to funds. We provide different levels of support, depending on the plan and/or the add-on features you choose. Visit your dashboard or use your invoicing or accounting features, and click the “Upgrade now” button. Our plans are built for small business owners at every stage! Download our mobile app on iOS and Android today!
We starting using the invoicing part of this app, and loved it! Don’t get screwed over – don’t use wave !!!! Wave lost 8 accounts because they treated my worker as insignificant. My entire team has switched to the service named after a geometric shape. After a successful trial run I suggested this app to my entire team.
You agree and give consent to receive Communications from us electronically. Use of the Payment Service constitutes consent to use any personal information which you provide us during the payment process for the purposes set out in our Customer Privacy Policy and for all other related uses for which your consent may reasonably be implied. You agree that you will not hold us liable for any damages resulting from a Payee’s decision not to accept a payment.
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You further agree that your electronic signature (e-signature) has the same effect as your manual, physical signature. By accepting this Agreement, you confirm that you have read, understood and what is bank reconciliation definition examples and process accepted our Customer Privacy Policy, which is hereby incorporated into this Agreement and applies to the collection, use, disclosure, retentionyour personal information. We are not liable for any failure to complete a Payer’s Payment on the correct date or in the correct amount, if you provide inaccurate or incorrect information.
You will provide accurate and complete information regarding your Payments, and agree that all information you provide, including information about a debit or credit card or bank account, is complete, accurate and true. We will return any cancelled or denied payment to your bank account or your card, as applicable. I verified all my info and received a email saying I was all set to receive payments, it even showed the date that my payments would reach my bank account. The term “Communications” means any notice, record, agreement, or other types of information that are made available to you or received from you in connection with the Payment Service or other related services.The decision of whether to do business electronically is yours. When using the Payment Service to make Payments, you may elect to save your Payment information (card information or bank account information, as applicable) for future Payments. For Payers, on the Payment Date, we will charge the Card Payment or for Bank Payments, debit the designated bank account for the payment amount.
You must provide verifiable bank account information and there must be sufficient available funds to cover the amount of the Bank Payment. My service was already provided so if a refund is given to customers I will lose out big time. Out of no where my account was no longer allowed to receive payments and my payout was canceled! If you’re a small business like we are and depend on all payments, do not use this app. One of us had a problem with a $3,000 invoice; wave did not contact him and refunded the money back to his customers credit card.
Congratulations on being the sort of person who reads legal terms of service. I run a small private chef business in Philadelphia. We’ve asked several times for formal documentation with no response. The first representative said 3-5 business days and then the second rep said 10 days. We decided it would be a good idea to start utilizing the payment option.
Our quality services begin with experience and end with dedication. Sales, Customer Service, Field Service, and Marketing see the biggest gains through automation, predictive insights, and real-time recommendations. No — many AI capabilities, including Copilot and AI Builder, are designed for low-code or no-code users. AI automates repetitive tasks like mm millions definition, examples, what mm means email drafting, data entry, and case routing, allowing teams to focus on high-value work. Educate users to view AI as a supportive tool rather than an infallible source. Copilot is embedded into role-based apps (Sales, Customer Service, Field Service), pulling signals from CRM records, Exchange/Teams, and knowledge bases.
To make a Card Payment, the Payer must provide us with a valid credit or debit card number and other information necessary to implement a payment with that card. To make a Bank Payment the Payer must provide us with information regarding a valid U.S. bank account that is owned by the Payer or that the Payer has the authority to manage and authorize us to debit that account to make the Bank Payment. I am just wondering when I will receive my pay out in my business bank account? Stripe If your processing of credit card payments is powered by Stripe, you’re bound by their Terms of Service. As his is an electronic payment service, paid-in capital and retained earnings if you choose to withdraw your consent to receive electronic Communications, we will no longer be able to provide you with the Payment Service. At any time, you may withdraw your consent to receive electronic Communications by contacting
Is Wave’s software something I need to install?
Of the Wave TOU (the “Arbitration Provision”) applies to this Agreement and any dispute arising out of or relating to this Agreement. All defined terms used in this Agreement will have the meaning assigned to them in this Agreement and will apply both to their singular and plural forms, as the context may require. You confirm you have reviewed Wave’s Terms of Use (“Wave TOU”) which is incorporated by this reference into and forms part of this Agreement, and you agree to be bound by the terms and conditions of the Wave TOU. Below, you’ll see the terms you’re agreeing to when you use the Wave Payment Service.